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DIFFERENTIATOR

 Qunar is a clean and smiple platform that serves as an online travel agency which provides ticket booking, travel guide and other services for travelers. Compare to CTrip, Qunar has a smaller database, but the platform itself has many special discounts and offers for users. The simple and intuitive booking and searching process on Qunar has become its main attraction for users

 

 

 

 

 

 

 

AUDIENCE

 

Age:       Dominantly 25-35 years old

 

Location:   Workplace

 

Gender:    Male

 

Occupation: White collars

 

Psychographics

              High level of education  

              Most users travel in groups, 

         usually with family or partners

              Holidays, beginning and end 

         of the year are Qunar's peak

         periods

         

               

            

            

 

       

               

                

 

             

          

 

                

BACKGROUND

Fouding Year: Launched on May 2005

 

Major events: Top 20 Chinese Travel Agency in 2011

                       Top 10 Chinese Travel Agency in 2012

                       Went public on NASDAQ on November

                    2011

                      

                       

                 

 

 

PARTNERSHIPS

CASE STUDY 

CASE 1:  Collaborated with Hongkong Airline to develop international ticket booking service

 

CASE 2: Collaborated with Rayli to collect female user traveling data and shared information on users

          activeness and willingness

 

CASE 3: Collaborated with Sony Smarwatch and launched series of wearable product

        experiences designed for travelers

       

 

 

 

CONTACT INFORMATION & WEBSITE

Collaboration  

         Advertising : AdSales@qunar.com

         Vacation and travel group buying:  Vacation_sales@qunar.com

         Vacation search: vot@Ctrip.com

 

       

                                  

Customer Service  

             Service Number: 57603000

                                         57603545  

 

Website: http://www.qunar.com

   

 

                                  

FEATURES

POPULAR ELEMENTS

USE

â—†  Ticket for all transportations

â—†  Travel guide

â—†  Ticket discounts and user bonus

â—†  Group Buying

â—†  Constant offer updates

 

â—† Register account

â—† Search by locations, service type etc.

â—† Find travel guide, previous users' 

   experiences and book tickets

â—† Bonus and active user prizes notification

â—† Group Buying

 

 

 

Beijing

Qunar Software

Technology

Co. Ltd.

 

PRESENCE 

OWNERSHIP

MONTHLY ACTIVE User

Search Feature

7.7 million

App - iOS

App - Android

Windows Phone

Online

 

    

Travel Guide

Awareness :             9

Loyalty :                    9

Advocacy :                8

Consideration :        7

Conversion :             9

QUNAR

Ticket Discounts

Ticket Booking

 

TBWA/Shanghai

CONNECT WITH US

  Latest Update 20. 7. 2015     © 2015 TBWA. All rights reserved

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