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Jumei is a beauty platform that runs under B2C business model. It provide users with authentic and high quality make-up products. Jumei is very popular among young female users. Jumei gained huge amount of followers through word-of-mouth promotion. Furthermore, Jumei has collaborated with many social media sites to enable users share produproduct information and experiences after purchase.

DIFFERENTIATOR

AUDIENCE

 

Age:       Dominantly 18-25 ears old

 

Location: School

 

Gender:  Female

 

Occupation: Students

         

Psychographics:

              Limited economic capability

              Below college level education

              Values word-of-mouth promo-

        tion and on sale products

                

               

                

 

             

          

 

                

BACKGROUND

Fouding Year: Launched on March 2010

 

Major events: Launched offline shops on Janunary 2013

                      Reached 6 billion global sales volume till December

                    2013

                      Went public on NYSE on May 2014

                      

                       

                 

                       

                 

 

 

PARTNERSHIPS

CASE STUDY 

CASE 1:  Collaborated with L'oreal, Shisedo etc. and launched official flagship online stores to attract

       users and reassure product quality 

CASE 2:   Jumei CEO Chen Ou has appeared on several popular TV beauty programmes to help 

      increase exposure and promote company culture

CASE 3:  Launched creative product display using subway pillars, Jumei has turned public space into 

      a company promotion site

 

                

 

 

 

CONTACT INFORMATION & WEBSITE

Collaboration

       Marketing/Brand:hezuo@jumei.com

       Online Business: shuos@jumei.com

       Website Link/ Redirect: qingli@jumei.com

                                  

Customer Service  

            Service Number: 400-123-8888

            Online service: http://www.jumei.com/i/about/contact/

 

Website:  http://www.jumei.com

   

 

                                  

FEATURES

POPULAR ELEMENTS

USE

â—† Register Jumei account

â—† Search for product

â—† Official blog with beauty and styling tips

â—† VIP member bonus

â—† Product refund

â—† Fast shipping 

 

 

 

 

 

PRESENCE 

MONTHLY ACTIVE User

Active Users' Benefits

Social Shopping

13.3 million

 

Awareness :             8

Loyalty :                    9

Advocacy :                9

Consideration :        7

Conversion :             5

JUMEI

E-Commerce Websites Redirect

OWNERSHIP

 

App - Android

Online

 

 

 

    

Beijing Chuangrui 

Cultural Diffusion

 Co. Ltd

 

â—† Blog with beatuy and styling tips

â—† Clean and female friendly interface

â—† Active users bonus

â—† High quality product

â—† Purchase follow up service

 

 

 

 

TBWA/Shanghai

CONNECT WITH US

  Latest Update 20. 7. 2015     © 2015 TBWA. All rights reserved

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