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Dianping is a platform that runs on information provided by users and reuse these information to serve other users. Dianping is favoured by the public beacuse it has covered large varieties of acitivities and venues and it contains truthful consumers reviews. The platform is able to show the direct social reponse of a heated topic or trend. It forms a sense of community that's dedicated to discover content and lifestyle.

DIFFERENTIATOR

AUDIENCE

 

Age:       Dominantly 19-30 years old

 

Location: Work Place, School

 

Gender:  Female

 

Occupation: White collars

         

Psychographics:

             High level of education

             Urban city residents. Majority

      of users are middle class or higher

             Dianping users are also 

      e-commer platforms' constant

      users.

               

                

 

             

          

 

                

BACKGROUND

Fouding Year: Launched on April 2003

 

Major events: Tencent hold 20% of Dianping's share in 2014

                       Dianping co-produced film Flee of Time won

                  300million box-office after 5 days of release

                     

                      

                       

                 

                       

                 

 

 

PARTNERSHIPS

CASE STUDY 

CASE 1: Collaborate with Dairy Queen and launched the daily 'sign up' event to encourage users to 

        go on dianping's DQ pages and sign up to win discount for Dairy Queen produts. 

CASE 2:  Collaborated with Lemon Grass for product online reservation. Within 6 months, 45% of order

       came from Dianping

CASE 3: Collaborated with Dollarshop and launched group buying discounts on Dianping, Dollarshop 

       also provided coupon collecting on Dianping to establish their brand image

 

                

 

 

 

CONTACT INFORMATION & WEBSITE

Customer Service  

            Service Number: 400 820 5527

                                        021-53559777

 

Website:  http://www.dianping.com

Collaboration

       Business:400 880 5597

       General Inquiry: 5252-1070-115

 

                                  

FEATURES

POPULAR ELEMENTS

USE

â—† Register account 

â—† Search by place, name and categories

â—† Post and find reviews 

â—† Rate events and places

â—† Ticket purchase and discount notifications

â—† Group buying

 

 

 

 

 

â—† User ratings and reviews

â—† Detailed information of events and places

â—† Group buying

â—† Large varieties of categories

â—† Search by nearby places

 

 

 

 

PRESENCE 

MONTHLY ACTIVE User

Group Buying

200 million

 

Awareness :             9

Loyalty :                    8

Advocacy :                9

Consideration :        8

Conversion :             7

Social Review&Ratings

OWNERSHIP

Shanghai Hantao Information Consulting Co. Ltd.

 

DIANPING

 

Discount Notification

App - ios

App - Android

Windows Phone

Nokia

Online

 

 

 

    

Search Engine

 

TBWA/Shanghai

CONNECT WITH US

  Latest Update 20. 7. 2015     © 2015 TBWA. All rights reserved

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