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Initially began as a B2C books and audio e-commerce platform, Dangdang has now dev- eloped into a diversed market trading various items. Currently,many female consumers choose to purchase pregnancy or baby products on Dangdang. A lot digital devices are also of high quality in dangdang. The platform is self is still famous and popular for book purchase.

 

 

 

DIFFERENTIATOR

AUDIENCE

 

Age:       Dominantly 18-24 ears old

 

Location:  Work place, School

 

Gender:  Female

 

Occupation: White Collar, managing 

                level employees

         

Psychographics:

               High level of education 

               Book lovers and houshold 

         and seeking sales for household

         products

                

               

                

 

             

          

 

                

BACKGROUND

Fouding Year: Launched on November 1999

 

Major events:  Over 300 major brands enter Dangdang in 2007

                       Went on NYSE on December 2010

                       Launched mobile user ends in 2012

                       

                 

                       

                 

 

 

PARTNERSHIPS

CASE STUDY 

CASE 1:  Collaborated with Mommybaby, implant banner ads, introduce online baby products and 

           establish cosumer product display and share pregnancy tips.

CASE 2:  Dangdang introduced its own e-book reader to encourage ebook purchase and march to 

            digital device market

CASE 3:  Collaborated with Sina and SOHO and launched 'China Spirit' events to promot business    

      culture 

 

 

 

                

 

 

 

CONTACT INFORMATION & WEBSITE

Collaboration

        Advertising: liweisc@dangdang.com (T)010-57992917

        Books:   zhangxun@dangdang.com (T) 010-57994062

        Overseas Purchase: zhangjianmin@dangdang.com (T)010-57994286

      

       

                                  

Customer Service  

             Service Number: 400-106-6666

                                        010-51236699

            

Website: http://www.dangdang.com

   

 

                                  

FEATURES

POPULAR ELEMENTS

USE

â—† Register Dangdang account

â—† Search Items and labels

â—† Store items in shopping cart

â—† Second hand and used book

â—† Refund and maintanence

 

 

 

 

 

â—† Books and audio

â—† Dangdang-designed e-book reader 

â—† digital products

â—† Pregnancy and baby products

â—† Favourite items collecting

 

 

 

PRESENCE 

MONTHLY ACTIVE User

Self Claim Items

Delivery Service

3.2 million

 

Awareness :             8

Loyalty :                    8

Advocacy :                8

Consideration :        8

Conversion :             7

DANGDANG

Books&Audio

B2C

OWNERSHIP

App - ios

App - Android

windows phone

Online

 

 

 

    

Beijing Dangdang Information Technology Co. Ltd.

 

 

TBWA/Shanghai

CONNECT WITH US

  Latest Update 20. 7. 2015     © 2015 TBWA. All rights reserved

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